Shipping Policy

Last updated: 24/06/2024

At Stryde Footwear, we strive to provide reliable and timely shipping options from our base in Australia to ensure your products arrive quickly and safely. We currently ship worldwide.

Order Processing Time

Orders are processed and prepared for shipment within 1-3 business days after your order confirmation. Processing includes order verification, quality checks, and secure packaging.

Estimated Delivery Times

Standard shipping generally takes:

• Within Australia: 3-7 business days
• United States / Canada: 7-14 business days
• Europe / UK: 8-15 business days
• Other International Destinations: 10-20 business days

During peak seasons or holidays (e.g., Christmas, New Year, Black Friday), please allow an additional 5-7 business days for delivery due to higher demand.

Please note: Delivery times may occasionally be delayed due to customs, local postal delays, or unexpected circumstances outside our control.

Shipping Costs

• Standard Shipping (tracked): Free for all orders.
• Shipping Insurance: Automatically included at no additional cost.

Shipping Insurance

All shipments from Stryde Footwear include complimentary shipping insurance, providing peace of mind for your orders.

Insurance Coverage:

• Loss, theft, or damage occurring during shipment up to the value of your order.

Claim Process:
If your order arrives damaged or is lost during shipping:

• Contact us within 7 days of receiving damaged items or within 14 days if your package is lost.
• Include your order number, details of the issue, and clear photographic evidence (for damaged products).
• Email us directly at: support@stryde-footwear.com.

Exclusions:
Shipping insurance does not cover delays or indirect damages resulting from shipping issues.

Order Modifications and Cancellations

To fulfill orders promptly, once your order is placed, modifications or cancellations are generally not possible. Please carefully review your order details before submission. However, if you have an urgent issue, please contact us immediately, and we will do our best to assist.

Tracking Your Order

Once your order has shipped, we will email you a tracking number. You can track your order in real-time directly via the link provided.

Contact Information

Stryde Footwear

Comfort & Style Shoe Experts

If you have any questions, feedback, or need assistance, we're always here to help!

Contact Information:

📌 Company: SIPOS LLC

📍 Address:
30 N Gould St Ste R,
Sheridan, Wyoming, 82801

📞 Phone: +1 (561) 1942 5727
📧 Email: support@stryde-footwear.com

💬 Customer Service:
Our dedicated support team is available to assist you. We aim to respond within 24-48 hours during working days.

Thank you for choosing Stryde Footwear—where comfort meets style. 👟✨